[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#BA1124″ custom_padding=”||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”15px” text_letter_spacing=”1px” header_3_font=”|700|||||||” header_3_text_color=”#ffffff” header_3_font_size=”40px” text_orientation=”center” width=”80%” width_tablet=”89%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” scroll_vertical_motion_enable=”on” scroll_vertical_motion=”0|64|64|100|0|0|0.5″ scroll_fade_enable=”on” scroll_fade=”0|68|68|100|0|100%|0%” scroll_blur_enable=”on” scroll_blur=”0|85|85|100|0px|0px|5px” text_font_size_tablet=”” text_font_size_phone=”13px” text_font_size_last_edited=”on|phone” header_3_font_size_tablet=”29px” header_3_font_size_phone=”25px” header_3_font_size_last_edited=”on|phone” header_3_line_height_tablet=”” header_3_line_height_phone=”1.4em” header_3_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
Chez Truckdoctor, nous comprenons que vous ayez des questions sur nos services et sur la mani\u00e8re dont nous pouvons vous aider en cas de panne de votre chariot \u00e9l\u00e9vateur ou transpalette. C\u2019est pourquoi nous avons cr\u00e9\u00e9 cette page FAQ pour vous aider \u00e0 obtenir les bonnes informations rapidement et facilement. <\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”20px||-90px||false|false” custom_margin_tablet=”” custom_margin_phone=”20px||-165px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||0px||false|false” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”display:grid;||grid-template-columns: 1fr 1fr;||grid-gap:20px;”][et_pb_column type=”1_4″ module_class=”molti-faq-1 molti-active-faq” _builder_version=”4.27.4″ _module_preset=”default” link_option_url=”#getting-started” custom_css_main_element=”cursor:pointer;||transition:.2s ease !important;” global_colors_info=”{}”][et_pb_blurb title=”R\u00e9paration de modules” use_icon=”on” font_icon=”||fa||900″ icon_color=”#BA1124″ image_icon_width=”90px” image_icon_width_tablet=”90px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|desktop” 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global_colors_info=”{}”][et_pb_blurb title=”Produits de la boutique en ligne” use_icon=”on” font_icon=”||fa||900″ icon_color=”#BA1124″ image_icon_width=”90px” image_icon_width_tablet=”90px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|desktop” content_max_width_tablet=”” content_max_width_phone=”” content_max_width_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_font=”|600|||||||” header_font_size=”16px” background_color=”#FFFFFF” text_orientation=”center” custom_margin=”||||false|false” custom_padding=”20px|20px|20px|20px|true|true” header_font_size_tablet=”14px” header_font_size_phone=”9px” header_font_size_last_edited=”on|phone” header_line_height_tablet=”” header_line_height_phone=”1.2em” header_line_height_last_edited=”on|phone” border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset1″ box_shadow_vertical=”4px” box_shadow_color=”rgba(0,0,0,0.09)” image_max_width=”50%” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ module_class=”molti-faq-2″ _builder_version=”4.27.4″ _module_preset=”default” link_option_url=”#shipping-orders” custom_css_main_element=”cursor:pointer;||transition:.2s ease !important;” global_colors_info=”{}”][et_pb_blurb title=”Passer commande” use_icon=”on” font_icon=”||fa||900″ icon_color=”#BA1124″ image_icon_width=”90px” image_icon_width_tablet=”90px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|desktop” content_max_width_tablet=”” content_max_width_phone=”” content_max_width_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_font=”|600|||||||” header_font_size=”16px” background_color=”#FFFFFF” text_orientation=”center” custom_margin=”||||false|false” custom_padding=”20px|20px|20px|20px|true|true” header_font_size_tablet=”14px” header_font_size_phone=”9px” header_font_size_last_edited=”on|phone” header_line_height_tablet=”” 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text_orientation=”center” custom_margin=”||||false|false” custom_padding=”20px|20px|20px|20px|true|true” header_font_size_tablet=”14px” header_font_size_phone=”9px” header_font_size_last_edited=”on|phone” header_line_height_tablet=”” header_line_height_phone=”1.2em” header_line_height_last_edited=”on|phone” border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset1″ box_shadow_vertical=”4px” box_shadow_color=”rgba(0,0,0,0.09)” image_max_width=”50%” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”140px|||||” global_colors_info=”{}”][et_pb_row admin_label=”Module de r\u00e9paration” module_class=”molti-faq-1-content” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_3_font=”|700|||||||” header_3_font_size=”26px” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” width=”55%” width_tablet=”” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” global_colors_info=”{}”]<\/p>\n
Les questions les plus courantes sur l\u2019\u00e9change de modules ou la r\u00e9paration de votre module.<\/p>\n
[\/et_pb_text][et_pb_toggle title=”Qu\u2019est-ce qui est le mieux ? R\u00e9paration ou remplacement d\u2019un module. ” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%”]<\/p>\n
Notre pr\u00e9f\u00e9rence va toujours \u00e0 la r\u00e9paration car elle pr\u00e9serve tous les param\u00e8tres du module. De cette fa\u00e7on, l\u2019\u00e9talonnage de la machine, par exemple, n\u2019est pas n\u00e9cessaire. Si la r\u00e9paration n\u2019est pas possible de mani\u00e8re fiable, nous pouvons proposer un module d\u2019\u00e9change. \u00c0 condition qu\u2019il soit disponible. <\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Combien de temps faut-il pour que le module soit retourn\u00e9 ?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%”]<\/p>\n
Au moment o\u00f9 le module nous parvient, il est normalement test\u00e9 et r\u00e9par\u00e9 dans les 3 jours ouvrables. Le temps de traitement d\u00e9pend en partie de la quantit\u00e9 d\u2019informations (codes d\u2019erreur, description) qui sont envoy\u00e9es. <\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Pourquoi ne puis-je pas acheter d\u2019abord un module d\u2019\u00e9change et ensuite envoyer mon module d\u00e9fectueux ?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”]<\/p>\n
Il arrive qu\u2019il y ait une cause externe dans la machine qui provoque l\u2019\u00e9chec du module. Pour \u00e9viter qu\u2019un module d\u2019\u00e9change ne tombe \u00e0 nouveau en panne, il est n\u00e9cessaire d\u2019examiner d\u2019abord votre module. Il arrive \u00e9galement que le test montre que le module n\u2019est pas d\u00e9fectueux, vous ne serez donc pas confront\u00e9 \u00e0 des co\u00fbts suppl\u00e9mentaires. <\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Y a-t-il une garantie sur la r\u00e9paration ?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”]<\/p>\n
Oui, chaque r\u00e9paration est assortie d\u2019une garantie compl\u00e8te de 3 mois. Cependant, il est important de suivre les conseils sur les causes externes possibles. <\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Pouvez-vous \u00e9galement rechercher un dysfonctionnement d\u2019un chariot \u00e9l\u00e9vateur ou d\u2019une machine chez nous ?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”]<\/p>\n
Non, souvent la recherche d\u2019un dysfonctionnement est trop complexe pour \u00eatre r\u00e9alis\u00e9e sur place. Cependant, nous pouvons effectuer des diagnostics dans notre atelier. Les possibilit\u00e9s sont discut\u00e9es \u00e0 l\u2019avance afin que vous ne soyez jamais confront\u00e9 \u00e0 des surprises. <\/p>\n
[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Passer une commande” module_class=”molti-faq-2-content” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_3_font=”|700|||||||” header_3_font_size=”26px” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” width=”55%” width_tablet=”” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” global_colors_info=”{}”]<\/p>\n
Vous trouverez ci-dessous une s\u00e9lection des questions les plus courantes avant de passer une commande. Si votre question ne figure pas dans la liste, vous pouvez la poser via whats-app ou notre page de contact. <\/p>\n
[\/et_pb_text][et_pb_toggle title=”Comment puis-je passer une commande ?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%”]<\/p>\n
Vous pouvez passer une commande en ajoutant les produits souhait\u00e9s \u00e0 votre panier et en payant via notre page de paiement s\u00e9curis\u00e9.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Puis-je modifier ou annuler ma commande ?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%”]<\/p>\n
Oui, tant que votre commande n\u2019a pas encore \u00e9t\u00e9 exp\u00e9di\u00e9e. Veuillez contacter notre service client\u00e8le d\u00e8s que possible. <\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Comment puis-je suivre ma commande ?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”]<\/p>\n
Une fois exp\u00e9di\u00e9, vous recevrez un e-mail avec un num\u00e9ro de suivi et des instructions pour suivre votre commande.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Quels sont les frais de port ?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”]<\/p>\n
Frais d\u2019exp\u00e9dition aux Pays-Bas (PostNL) :
Moins de 5 Kg : 8,20 \u20ac.
Plus de 5 Kg : \u20ac 15,00
Frais d\u2019exp\u00e9dition en dehors des Pays-Bas, en Europe (norme UPS) :
Moins de 5 Kg : \u20ac 25,00
Plus de 5 kg : \u20ac 35,00
Frais d\u2019exp\u00e9dition en dehors de l\u2019Europe :
Sur demande<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Avez-vous un magasin physique ?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”]<\/p>\n
Non, nous avons une boutique en ligne 100% en ligne. Cependant, vous pouvez r\u00e9cup\u00e9rer votre commande apr\u00e8s le paiement et la demande. \u00c0 noter ! Nous n\u2019avons pas d\u2019option de code PIN. <\/p>\n
[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Produits de la boutique en ligne” module_class=”molti-faq-3-content” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_3_font=”|700|||||||” header_3_font_size=”26px” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” width=”55%” width_tablet=”” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” global_colors_info=”{}”]<\/p>\n
Vous trouverez des questions sur notre boutique en ligne ici. Si votre question ne figure pas dans la liste, vous pouvez la poser via whats-app ou notre page de contact. <\/p>\n
[\/et_pb_text][et_pb_toggle title=”Tous les produits sont-ils en stock ?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%”]<\/p>\n
La plupart des produits sur notre site sont en stock. Si un produit est temporairement indisponible, cela sera clairement indiqu\u00e9 sur la page du produit. Vous pouvez \u00e9galement nous contacter par e-mail ou par whats app pour vous en assurer. Si vous le souhaitez, nous r\u00e9serverons le produit pour vous. <\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Puis-je obtenir plus d\u2019informations sur un produit ?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%”]<\/p>\n
S\u00fbr! Nos pages de produits contiennent des descriptions d\u00e9taill\u00e9es, des sp\u00e9cifications et des photos. Vous avez encore des questions ? Contactez-nous par e-mail ou whats-app<\/a>. <\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Tous les produits sont-ils nouveaux ?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”]<\/p>\n La plupart des produits sont nouveaux. Pour les produits d\u2019occasion ou remis \u00e0 neuf, cela est clairement indiqu\u00e9 dans la description du produit. <\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Quelle est la garantie d\u2019un produit ?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”]<\/p>\n Nous offrons une garantie compl\u00e8te de 6 mois sur tous les produits livr\u00e9s. Cependant, les instructions d\u2019utilisation et d\u2019installation doivent \u00eatre respect\u00e9es. <\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Avez-vous un magasin physique ?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” admin_label=”Schakelen” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”]<\/p>\n Non, nous sommes une boutique en ligne 100% en ligne. Cependant, vous pouvez r\u00e9cup\u00e9rer votre commande apr\u00e8s le paiement et la demande. \u00c0 noter ! Nous n\u2019avons pas d\u2019option de code PIN. <\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”D\u00e9termination des prix” module_class=”molti-faq-4-content” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_3_font=”|700|||||||” header_3_font_size=”26px” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” width=”55%” width_tablet=”” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” global_colors_info=”{}”]<\/p>\n At vero eos et accusamus iusto odio dignissimos ducimus qui blanditiis praesentium voluptatum deleniti atque corrupti.<\/p>\n [\/et_pb_text][et_pb_toggle title=”Comment sont d\u00e9termin\u00e9s les prix de vos produits et services ?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%”]<\/p>\n Nos prix sont d\u00e9termin\u00e9s sur la base de la qualit\u00e9 et de l\u2019analyse du march\u00e9. Nous nous effor\u00e7ons d\u2019offrir des prix comp\u00e9titifs sans compromettre la qualit\u00e9. [\/et_pb_toggle][et_pb_toggle title=”Les prix sont-ils hors TVA ?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%”]<\/p>\n Oui, tous les prix sur notre site Web s\u2019entendent hors TVA, sauf indication contraire.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Proposez-vous des accords de prix pour les clients professionnels ?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”]<\/p>\nD\u00e9termination des prix<\/span><\/h3>\n
Nous utilisons des prix fixes pour notre service de r\u00e9paration afin que vous ne soyez jamais confront\u00e9 \u00e0 des surprises. Le prix de la r\u00e9paration est d\u00e9termin\u00e9 pour les modules dans leur \u00e9tat d\u2019origine. <\/p>\n