[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#BA1124″ custom_padding=”||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”15px” text_letter_spacing=”1px” header_3_font=”|700|||||||” header_3_text_color=”#ffffff” header_3_font_size=”40px” text_orientation=”center” width=”80%” width_tablet=”89%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” scroll_vertical_motion_enable=”on” scroll_vertical_motion=”0|64|64|100|0|0|0.5″ scroll_fade_enable=”on” scroll_fade=”0|68|68|100|0|100%|0%” scroll_blur_enable=”on” scroll_blur=”0|85|85|100|0px|0px|5px” text_font_size_tablet=”” text_font_size_phone=”13px” text_font_size_last_edited=”on|phone” header_3_font_size_tablet=”29px” header_3_font_size_phone=”25px” header_3_font_size_last_edited=”on|phone” header_3_line_height_tablet=”” header_3_line_height_phone=”1.4em” header_3_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
At Truckdoctor, we understand that you have questions about our services and how we can help you in the event of a breakdown on your forklift or pallet truck. That’s why we’ve put together this FAQ page to help you get the right information quickly and easily. <\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”20px||-90px||false|false” custom_margin_tablet=”” custom_margin_phone=”20px||-165px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||0px||false|false” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”display:grid;||grid-template-columns: 1fr 1fr;||grid-gap:20px;”][et_pb_column type=”1_4″ module_class=”molti-faq-1 molti-active-faq” _builder_version=”4.27.4″ _module_preset=”default” link_option_url=”#getting-started” custom_css_main_element=”cursor:pointer;||transition:.2s ease !important;” global_colors_info=”{}”][et_pb_blurb title=”Module Repairs” use_icon=”on” font_icon=”||fa||900″ icon_color=”#BA1124″ image_icon_width=”90px” image_icon_width_tablet=”90px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|desktop” content_max_width_tablet=”” content_max_width_phone=”” content_max_width_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_font=”|600|||||||” header_font_size=”16px” background_color=”#FFFFFF” text_orientation=”center” custom_margin=”||||false|false” custom_padding=”20px|20px|20px|20px|true|true” header_font_size_tablet=”14px” header_font_size_phone=”9px” header_font_size_last_edited=”on|phone” header_line_height_tablet=”” header_line_height_phone=”1.2em” header_line_height_last_edited=”on|phone” border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset1″ box_shadow_vertical=”4px” box_shadow_color=”rgba(0,0,0,0.09)” image_max_width=”50%” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ module_class=”molti-faq-3″ _builder_version=”4.27.4″ _module_preset=”default” link_option_url=”#sales-questions” custom_css_main_element=”cursor:pointer;||transition:.2s ease !important;” global_colors_info=”{}”][et_pb_blurb title=”Webshop products” use_icon=”on” font_icon=”||fa||900″ icon_color=”#BA1124″ image_icon_width=”90px” image_icon_width_tablet=”90px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|desktop” content_max_width_tablet=”” content_max_width_phone=”” content_max_width_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_font=”|600|||||||” header_font_size=”16px” background_color=”#FFFFFF” text_orientation=”center” custom_margin=”||||false|false” custom_padding=”20px|20px|20px|20px|true|true” header_font_size_tablet=”14px” header_font_size_phone=”9px” header_font_size_last_edited=”on|phone” header_line_height_tablet=”” header_line_height_phone=”1.2em” header_line_height_last_edited=”on|phone” border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset1″ box_shadow_vertical=”4px” box_shadow_color=”rgba(0,0,0,0.09)” image_max_width=”50%” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ module_class=”molti-faq-2″ _builder_version=”4.27.4″ _module_preset=”default” link_option_url=”#shipping-orders” custom_css_main_element=”cursor:pointer;||transition:.2s ease !important;” global_colors_info=”{}”][et_pb_blurb title=”Place order” use_icon=”on” font_icon=”||fa||900″ icon_color=”#BA1124″ image_icon_width=”90px” image_icon_width_tablet=”90px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|desktop” content_max_width_tablet=”” content_max_width_phone=”” content_max_width_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_font=”|600|||||||” header_font_size=”16px” background_color=”#FFFFFF” text_orientation=”center” custom_margin=”||||false|false” custom_padding=”20px|20px|20px|20px|true|true” header_font_size_tablet=”14px” header_font_size_phone=”9px” header_font_size_last_edited=”on|phone” header_line_height_tablet=”” header_line_height_phone=”1.2em” header_line_height_last_edited=”on|phone” border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset1″ box_shadow_vertical=”4px” box_shadow_color=”rgba(0,0,0,0.09)” image_max_width=”50%” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ module_class=”molti-faq-4″ _builder_version=”4.27.4″ _module_preset=”default” link_option_url=”#pricing-plans” custom_css_main_element=”cursor:pointer;||transition:.2s ease !important;” global_colors_info=”{}”][et_pb_blurb title=”Price determination” use_icon=”on” font_icon=”||fa||900″ icon_color=”#BA1124″ image_icon_width=”90px” image_icon_width_tablet=”90px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|desktop” content_max_width_tablet=”” content_max_width_phone=”” content_max_width_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_font=”|600|||||||” header_font_size=”16px” background_color=”#FFFFFF” text_orientation=”center” custom_margin=”||||false|false” custom_padding=”20px|20px|20px|20px|true|true” header_font_size_tablet=”14px” header_font_size_phone=”9px” header_font_size_last_edited=”on|phone” header_line_height_tablet=”” header_line_height_phone=”1.2em” header_line_height_last_edited=”on|phone” border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset1″ box_shadow_vertical=”4px” box_shadow_color=”rgba(0,0,0,0.09)” image_max_width=”50%” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”140px|||||” global_colors_info=”{}”][et_pb_row admin_label=”Repair module” module_class=”molti-faq-1-content” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_3_font=”|700|||||||” header_3_font_size=”26px” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” width=”55%” width_tablet=”” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” global_colors_info=”{}”]<\/p>\n
The most common questions about exchange modules or repair of your module.<\/p>\n
[\/et_pb_text][et_pb_toggle title=”Which is better? Repair or an exchange module. ” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%”]<\/p>\n
Our preference is always for repair because it preserves all the settings of the module. In this way, calibration of the machine, for example, is not necessary. If repair is not reliably possible, we can offer an exchange module. Provided it is available. <\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”How long does it take for the module to be returned?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%”]<\/p>\n
The moment the module arrives at us, it is normally tested and repaired within 3 working days. The processing time partly depends on the amount of information (error codes, description) that is sent. <\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Why can't I buy an exchange module first and then send my defective module?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”]<\/p>\n
It happens that there is an external cause in the machine that causes the module to fail. To prevent an exchange module from failing again, it is necessary to examine your module first. It also happens that the test shows that the module is not defective, so you will not be confronted with extra costs. <\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Is there a warranty on repair?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”]<\/p>\n
Yes, every repair comes with a 3-month full warranty. However, it is important to follow advice about possible external causes. <\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Can you also look for a forklift or machine malfunction with us?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”]<\/p>\n
No, often the search for a malfunction is too complex to carry out on location. However, we can perform diagnostics in our workshop. The possibilities are discussed in advance so that you are never faced with surprises. <\/p>\n
[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Place an order” module_class=”molti-faq-2-content” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_3_font=”|700|||||||” header_3_font_size=”26px” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” width=”55%” width_tablet=”” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” global_colors_info=”{}”]<\/p>\n
Below is a selection of the most common questions before placing an order. If your question is not listed, you can ask it via whats-app or our contact page. <\/p>\n
[\/et_pb_text][et_pb_toggle title=”How can I place an order?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%”]<\/p>\n
You can place an order by adding the desired products to your shopping cart and paying via our secure payment page.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Can I change or cancel my order?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%”]<\/p>\n
Yes, as long as your order has not yet been shipped. Please contact our customer service as soon as possible. <\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”How can I track my order?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”]<\/p>\n
Once shipped, you will receive an email with a tracking number and instructions to track your order.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”What are the shipping costs?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”]<\/p>\n
Shipping costs within the Netherlands (PostNL):
Less than 5 Kg: \u20ac 8.20.
More than 5 Kg: \u20ac 15,00
Shipping costs outside the Netherlands, within Europe (UPS Standard):
Less than 5 Kg: \u20ac 25,00
More than 5 kg: \u20ac 35,00
Shipping costs outside Europe:
On request<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Do you have a physical store?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”]<\/p>\n
No, we have a 100% online webshop. However, you can pick up your order after payment and request. Please note! We do not have a pin option. <\/p>\n
[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Webshop Products” module_class=”molti-faq-3-content” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_3_font=”|700|||||||” header_3_font_size=”26px” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” width=”55%” width_tablet=”” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” global_colors_info=”{}”]<\/p>\n
Questions about our webshop can be found here. If your question is not listed, you can ask it via whats-app or our contact page. <\/p>\n
[\/et_pb_text][et_pb_toggle title=”Are all products in stock?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%”]<\/p>\n
Most of the products on our website are in stock. If a product is temporarily unavailable, this will be clearly stated on the product page. You can also reach out via email or whats app to make sure. If desired, we will reserve the product for you. <\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Can I get more information about a product?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%”]<\/p>\n
Sure! Our product pages contain detailed descriptions, specifications and photos. Do you still have questions? Contact us by email or whats-app<\/a>. <\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Are all products new?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”]<\/p>\n Most of the products are new. For used or refurbished products, this is clearly stated in the product description. <\/p>\n [\/et_pb_toggle][et_pb_toggle title=”What is the warranty on a product?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”]<\/p>\n We offer a full warranty on all delivered products of 6 months. However, the instructions for use and installation must be observed. <\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Do you have a physical store?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” admin_label=”Schakelen” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”]<\/p>\n No, we are a 100% online webshop. However, you can pick up your order after payment and request. Please note! We do not have a pin option. <\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Price Determination” module_class=”molti-faq-4-content” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_3_font=”|700|||||||” header_3_font_size=”26px” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” width=”55%” width_tablet=”” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” global_colors_info=”{}”]<\/p>\n At vero eos et accusamus iusto odio dignissimos ducimus qui blanditiis praesentium voluptatum deleniti atque corrupti.<\/p>\n [\/et_pb_text][et_pb_toggle title=”How are the prices of your products and services determined?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%”]<\/p>\n Our prices are determined on the basis of quality and market analysis. We strive to offer competitive prices without compromising on quality. [\/et_pb_toggle][et_pb_toggle title=”Are the prices exclusive of VAT?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%”]<\/p>\n Yes, all prices on our website are exclusive of VAT, unless otherwise stated.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Do you offer price agreements for business customers?” open_toggle_text_color=”#BA1124″ icon_color=”rgba(0,0,0,0.18)” use_icon_font_size=”on” icon_font_size=”20px” open_icon_color=”rgba(0,0,0,0.18)” open_use_icon_font_size=”on” open_icon_font_size=”20px” module_class=”molti-faq” _builder_version=”4.27.4″ title_text_color=”rgba(0,0,0,0.45)” title_font=”|600|||||||” title_line_height=”1.2em” background_color=”#ffffff” width=”65%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”5px” box_shadow_color=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”on|desktop” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”15px” box_shadow_vertical__hover_enabled=”off|desktop” box_shadow_vertical__hover=”5px” transform_scale__hover=”102%|102%” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”]<\/p>\nPrice Determination<\/span><\/h3>\n
We use fixed prices for our Repair service so that you will never be faced with surprises. Price for repair is determined for modules in original condition. <\/p>\n